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I usually use my email
helcom56@gmail.com for communication to ensure that we understand each other and all conditions are clearly outlined. I respond to messages as quickly as possible.
The typical timeframe for delivering photos is 5-7 business days, excluding the day of the shoot. This doesn’t apply to weddings. I will send you a contract that will spell out the details. The main conditions are specified in the price list. I don’t alter body shapes in editing.
My processing style is natural retouching and true-to-life colors (by viewing my portfolio, you agree to this). I also don’t edit locations (specifically, I don’t retouch all photos; on the best shots, I can remove litter and people, if necessary).
I don’t provide raw files, as I shoot in RAW format, which is not compatible with iPhone and takes up a significant amount of storage. Only the best photos are provided in JPEG format, fully edited. Important moments, such as proposals, I record on my phone. However, please note that it’s not professional video footage since my phone is attached to my camera.
I take a deposit, typically 30% of the total cost, and this is non-refundable if the shoot is canceled within a week of the scheduled date. This is because I reserve the time specifically for you and prepare for the shoot by researching ideas and references.
Please save your photos. I usually keep photos for 1-2 months. I strongly recommend downloading them to multiple devices and to cloud storage as soon as possible.
